“Everybody likes to moan about things these days. But I just thought that I should send you a quick note to say how helpful and pleasant your staff are.
I first spoke to Joanne who could not have been more helpful with advice. We then placed the order with her and again it’s as though she was a personal friend (her attitude is perfect).
Next, I spoke to Chris who was truthful and helpful when he sent me drawings. We have just had your driver Wayne on the phone to tell us what time our products are being delivered.
These people have restored my faith in human nature –it is not the norm these days to speak to pleasant and helpful people. Please pass on my thanks to them as they are an asset to your company.
We will be ordering some toilet cubicles with you soon.”
Russell | Jim Berry & Son Ltd